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Hyperlink in Microsoft Outlook does not work and an error message appears

This is one of the major issues, which troubles you whenever you click on the Hyperlink in Outlook. If you click on the hyperlink in Microsoft Outlook, you can get the following error message.
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

After you upgrade to Microsoft Internet Explorer 6 or to Internet Explorer 7, the following registry key is either missing or corrupted:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command

If you want to resolve the issue, just follow the following steps.

For the users of Internet Explorer 6

1. Open Internet Explorer 6.
2. Then choose Tools menu and then choose Internet Options.
3. Thereafter, choose the Programs tab, and then click on the Reset Web Settings button to reset the Internet Explorer to the default values.
4. Once you finish the above process, under Internet programs you have to verify that the correct e-mail program is selected or not.
5. Then click to select the Internet Explorer should check to see whether it is the default browser check box.
6. Once you confirm, click on Apply, and then click on OK.
7. Then you may receive the error message saying “Internet Explorer is not currently your default browser. Would you like to make it your default browser?” when you open Internet Explorer. If you receive the message, click Yes.
For the users of Internet Explorer 7
1. Open Internet Explorer 6.
2. Then choose Tools menu and then choose Internet Options.
3. Then choose the Advanced tab, and then click on Reset to reset the Internet Explorer to the default values.
4. Thereafter, go to the Programs tab, and then click on Set programs.
5. Now, click Set Default Programs.
6. After that, you’ve to click to select Microsoft Outlook.
7. Then click Set this program as default. It will set the program as default.
8. Then click OK, and then close the Default Programs dialog box.
9. In the Internet Options dialog box, click the Programs tab, and then click Make default under Default web browser.
10. Once you finish all the above steps, click the Programs tab and then Make default under Default web browser in the Internet Options.
11. Then click on OK.

If you modify the registry incorrectly, some serious problems might occur and these issues might require reinstalling the Operating System. Therefore, ensure that youfollow the steps carefully. At the same time, if you want to take a backup of the Registry, you can take if before modify it. Then, you can restore the registry if a problem occurs or whenever you want. If you don’t know the backup the registry we have given an article in our site to backup and restorethe Windows Registry and its components.
How to export the registry key from another computer
1. Click on the Start menu and then click Run. Instead, you can press Windows Key + R key to open the Run command.
2. Then type “regedit” and then click on OK or press Enter.
3. Thereafter, navigate to the following registry path.
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
4. Then click on the command folder.
5. After that, on the File or Registry menu (depending on your operating system), click on Export to export the Registry file.
6. Now, you can note the location of where the file will be saved.
7. The registry file can be saved directly to the hard drive or floppy disk.
8. It will be easy to type a unique file name, and then click Save.
9. Now, you can quit the Registry Editor.
How to import the registry key
1. Now, copy the exported registry file to the problematic Computer.
2. Then, double click on the .reg file.
3. As soon as you click on the .reg file, you can receive the following message
Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry?

4. Now, click on Yes, and then click OK.

The steps given above apply to

  • Microsoft Office Outlook 2007

  • Microsoft Office Outlook 2003

  • Microsoft Outlook 2002 Standard Edition

  • Microsoft Outlook 2000 Standard Edition


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