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Troubleshooting steps for Windows Mail not working

Consider if you are struggling to configure your E-mail account with Windows Mail, you can simply use the Windows Live Mail. Just enter the E-mail address and Windows Live Mail will automatically enter the correct settings for E-mail servers used by most of the popular email services comprising Windows Live Hotmail, Yahoo! AOL and Gmail. Moreover, Windows Live Mail has the familiar features of the Outlook Express that is included in the Windows XP Operating System and Windows Mail. If you want to download the Windows Live Mail go to the official web site.

How To Set Up Windows Live Mail for my E-mail Account
Windows Mail lets you send and receive the messages from one or more E-mail accounts. Therefore, you can setup Windows Mail to work with most of the providers from the biggest to the smallest. In addition, it is easy to mange multiple E-mail accounts as each of the Windows Mail accounts is organized in its own folder.

Therefore, it has become easier to check messages from all of your accounts with a single click. However, you have to set up each E-mail account one at a time in Windows Mail. If you are ready to set up Windows Mail, refer to the following information for each E-mail account and you will have to enter the following information during the set up process.

• Your e mail address and password.
• The type of e mail server your e mail service uses.
• The address of the incoming and outgoing e mail servers used by your e mail provider.
Even if you are aware of your E-mail address and Password, you will get confused with your E-mail servers. Your E-mail providers should give this information for you. Here, we have given the address of the incoming and outgoing E-mail servers for some of the most popular E-mail services.
• Yahoo!: (incoming server) and (outgoing server)
• AOL: (incoming server) and (outgoing server)
• Gmail: (incoming server) and (outgoing server)

If you got the enough information regarding each E-mail account, you can start setting up Windows Mail. Here, we have given the steps to add an email account in Windows Mail.
• Go to Start button, choose All Programs and choose Windows Mail.
• Choose Tools menu and choose Accounts.
• Now, click Add.

• Then choose E-mail Account, click Next and follow the onscreen instructions.
If you finish entering all of the information for one email account, follow the same steps for each email account you want to setup.
Even after configuring email accounts to the Windows Mail, some times you can’t receive emails. In this case, you have to follow the steps given below.
There are several possibilities for this issue:
• Make sure that you have properly set up to connect to the Internet by starting your Web browser and trying to open a new web page.
• If you are not able to connect to a web page, your Internet connection is not working normally. Therefore, you have to solve those issues first.
• If you’re accessing first time to send and receive email from this email account on this computer, Windows Mail might not be set up properly for your account. Therefore, you should check your email account properties in order to ensure that your account information is correct.
How to verify your e mail account information
1. Go to Start button, choose All Programs, and then click Windows Mail.
2. Now, locate the account information that is given for you by your email service.
3. Then click on the Tools menu, and then click Accounts.
4. Choose your email account under Mail and then choose properties.
5. Now, click the Servers tab and choose various entries under Server Information and Incoming Mail Server match the account information from your E-mail provider.
6. If you finish making changes, click OK.
7. Then click on Close to close the Internet Accounts dialog box.
8. Now, click on Send/Receive to try to retrieve your E-mail again.

If you’re confident that your account information is correct and still you’re not able to send and receive email, you have to set Windows Mail to use a secure connection to your E-mail Server.
How to enable a secure connection to your e mail server
1. Go to Start button, choose All Programs, and then click Windows Mail.
2. Then click the Tools menu and choose Accounts.
3. Thereafter, choose your E-mail account properties under Mail.
4. Now, click on Advanced tab.
• If you’re facing difficulties to receive E-mail, under Incoming mail, select the “This server requires a secure connection (SSL)” check box.
• If you’re facing difficulties to send E-mail, under Outgoing mail, select the “This server requires a secure connection (SSL)” check box.

5. Then close the Internet Accounts Dialog box after making these changes.
6. Now, click Send/Receive to try to retrieve your E-mail again.
In addition, if you are connected to a corporate network, the company’s firewall should be blocking access to your E-mail provider. Therefore, discuss with your System Administrator to see if your Firewall settings can be adjusted.


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